1. Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual pages or gaming racing wheel products you view, what websites or search terms referred you to the Site, and how you interact with the Site. This automatically collected data is referred to as “Device Information.”
We collect Device Information using technologies such as cookies, log files, and web beacons, tags, and pixels. Cookies are small data files placed on your device or computer and often include an anonymous unique identifier. Log files track actions occurring on the Site and collect data such as IP address, browser type, internet service provider, referring and exit pages, and date and time stamps. Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. This information is referred to as “Order Information.”
When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
2. How We Use Your Personal Information
We use the Order Information we collect to fulfill orders placed through the Site, including processing payments, arranging shipping, and providing order confirmations or invoices. Additionally, we use this information to communicate with you, screen orders for potential risk or fraud, and, when consistent with preferences you have shared, provide information or advertising related to Nexuvira products and services.
Device Information is used to help screen for potential risk and fraud, particularly through IP address analysis, and to improve and optimize our Site. This includes generating analytics about how customers browse and interact with the Site and evaluating the effectiveness of marketing and advertising campaigns.
3. Sharing Your Personal Information
We share Personal Information with third parties to help us operate our business and provide our services. This includes service providers that support our eCommerce platform, payment processing, analytics, and shipping operations.
We may also use analytics services to better understand how customers use the Site. These services collect information in accordance with their own privacy policies. Additionally, we may share Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect the rights and safety of Nexuvira LLC.
4. Your Rights
If you are a resident of the United States, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the contact details provided below.
Please note that we retain Order Information for our records unless and until you request deletion.
5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Security
We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
7. Cookies
We use cookies to improve your experience and collect data about site usage. You may instruct your browser to refuse cookies or indicate when a cookie is being sent. Please note that disabling cookies may affect the functionality of the Site and limit your ability to make purchases.
8. Third-Party Links
Our Site may contain links to third-party websites that are not operated by Nexuvira LLC. We are not responsible for the content, privacy policies, or practices of any third-party sites and encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you believe that a child has provided us with Personal Information, please contact us so we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.
Shipping Policy
At Nexuvira LLC, we are committed to delivering your gaming racing wheels quickly and reliably.
Orders are processed within 1–2 business days, Monday through Friday, excluding holidays. Orders placed after 5 PM EST will be processed on the next business day.
We offer free standard shipping on all orders within the United States. Standard shipping typically takes 3–7 business days from the date of shipment.
Currently, Nexuvira LLC ships only within the United States. International shipping is not available at this time.
Return & Refund Policy
Customer satisfaction is important to Nexuvira LLC. If you are not fully satisfied with your purchase, you may request a return within 30 days of delivery.
Returned items must be unused, in the same condition as received, and in their original packaging. Proof of purchase is required.
To initiate a return, please contact our customer support team during business hours and provide your order number and reason for return. Eligible returns will receive a prepaid return shipping label at no additional cost.
Once your return is received and inspected, you will be notified of the approval or rejection of your refund. Approved refunds are processed back to the original payment method within 5–10 business days, depending on your financial institution. Exchanges are handled on a case-by-case basis.
Terms and Conditions
Welcome to Nexuvira LLC’s website. By accessing or using our Site, you agree to be bound by these Terms and Conditions.
We reserve the right to refuse service to anyone for any reason at any time.
Nexuvira LLC specializes in gaming racing wheels and sim racing accessories. We strive to display product images and descriptions accurately; however, we cannot guarantee that your device’s display will accurately reflect product colors.
All prices are listed in US Dollars and are subject to change without notice. Payments are accepted via major credit and debit cards as displayed during checkout.
We reserve the right to limit or cancel orders at our discretion, including orders placed under the same account, payment method, or shipping address.
As stated in our Shipping Policy, we ship only within the United States. We do not sell digital products, subscriptions, gift cards, or age-restricted items.
You agree to provide accurate and complete purchase information and to keep your account details up to date.
Contact Us
For questions regarding our Privacy Policy, Shipping Policy, Returns, Terms and Conditions, or any other concerns, please contact us using the information below.
Company Name: Nexuvira LLC
Email: support@nexuvira.com
Phone: +305 417 9241
Address: 4021 Rice Rd, Plant City, FL 33566, United States
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM EST